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Billing & Client Portal

Self-service account management, real-time balances, CDR exports, and invoicing.

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Financial visibility

Stop waiting on support tickets for usage data.

Operations and finance teams need real-time visibility into voice spend. The DialSync client portal shows live balances, per-destination usage, channel utilization, and downloadable CDRs — available 24/7 without a support ticket.

Configurable balance alerts notify your team before accounts hit zero, preventing campaign downtime during peak calling hours.

  • Live balance and usage dashboards
  • CDR export by date, destination, or account
  • Low-balance and usage alerts
  • Per-second rating transparency

Billing & Client Portal at a glance

Balance viewReal-time
CDR exportSelf-service
AlertsConfigurable
RatingPer-second
Account hierarchy

Manage resellers, sub-accounts, and end customers from one dashboard.

White-label resellers get branded portal instances for their end customers. Create sub-accounts with independent rate decks, balances, and permissions — all visible from a parent dashboard.

Role-based access controls ensure finance, operations, and provisioning teams see only the data relevant to their function.

  • Multi-level reseller hierarchy
  • Branded white-label portal instances
  • Role-based access controls
  • Independent rate decks per sub-account

Billing & Client Portal at a glance

HierarchyMulti-level
White-labelBranded
RBACRole-based
Rate decksPer account
Automation-ready

API-driven billing for platforms that scale on software.

Manual provisioning does not scale past a few hundred customers. REST API access enables automated account creation, balance top-ups, CDR retrieval, and rate management inside your existing OSS/BSS or CRM workflow.

PCI-aligned payment processing handles prepaid top-ups securely, while postpaid accounts receive automated invoicing on your configured billing cycle.

  • REST API for provisioning and billing
  • PCI-aligned payment processing
  • Automated postpaid invoicing
  • Webhook notifications for balance events

Billing & Client Portal at a glance

APIREST
PaymentsPCI-aligned
InvoicingAutomated
WebhooksSupported
Key benefits

Why teams choose DialSync for Billing & Client Portal

Real-time balances

View account balances, usage, and channel utilization without opening a ticket.

CDR self-service

Download CDRs by date range, destination, or sub-account from the portal.

Sub-account management

Create and manage reseller hierarchies with per-account rate decks.

Automated invoicing

Prepaid top-ups and postpaid invoicing with per-second rating.

API access

Integrate billing and provisioning with your OSS/BSS or CRM systems.

Overview

The DialSync billing and client portal gives your operations and finance teams full visibility into voice usage without waiting on support tickets. View real-time balances, download CDRs, manage sub-accounts, and configure alerts from a single dashboard.

Prepaid and postpaid billing models are supported with per-second rating, automated invoicing, and PCI-aligned payment processing for account top-ups. White-label resellers get branded portal instances for their end customers.

API access enables integration with your existing OSS/BSS, CRM, or provisioning systems for fully automated customer lifecycle management.

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Tell us about your traffic profile, destinations, and timeline. Our sales team typically responds with a tailored rate sheet within one business day.

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